Do I need the WhatsApp Business API?
Not always. Many small businesses start with WhatsApp Business plus a click-to-chat link and a capture workflow; we recommend the API only when volume or compliance needs it, and say so in the written scope.
WhatsApp automation
WhatsApp automation that answers, captures and routes every enquiry
We connect your WhatsApp number to a workflow that replies to common questions, captures the lead details, and alerts your team so enquiries do not wait until morning.
Deliverables
What do you get?
- Instant first reply to common questions
- Lead details captured into Airtable or Google Sheets
- Alert to your team on Telegram, email or WhatsApp
- Appointment booking link inside the chat
- Handover to a human for anything unusual
- Written scope and handover documentation
Process
How does it work?
- STEP 01
Map your current replies and questions on a free call.
- STEP 02
Write the reply rules and the handover rules together.
- STEP 03
Build and test the workflow on Make.com or n8n.
- STEP 04
Hand over with documentation and a 30-day support window.
Running in our own operations
Our own lead pipeline captures every enquiry, classifies intent with AI and routes it to the right channel.
Where does it fit in our packages? WhatsApp AI auto-responder is part of the Scale tier. Scoped on a free call; see /kavolith for tiers.
FAQ
Frequently Asked Questions
Will it sound like a robot?
Replies are written with you, kept short, and anything outside the agreed rules is handed to a person.
Can it book appointments?
Yes, through a booking link or calendar connection inside the conversation.
Who owns the accounts?
You do. Accounts and workflows are set up in your name.